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CarePlus
AD
DashboardDoctorsDepartmentsAvailabilityAppointmentsTicketsReportsKnowledge Base

Operations overview

Clinic portal

Manage departments, sub departments, doctors, availability, bookings, support tickets, and knowledge used by the WhatsApp assistant.

System status

WhatsApp botLive
DatabaseConnected

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Active doctors

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Departments

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Sub departments

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Today bookings

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Open slots

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Total bookings

-

Work queue

Start with the directory, then publish slots for booking.

Build service hierarchy

Add departments and sub departments before assigning doctors.

Add doctors

Place providers inside the right department or sub department.

Publish slots

Create the timings patients can book from WhatsApp.

Review support

Reply to escalated patient queries from one place.

Directory setup

1

Create departments

Keeps WhatsApp booking options accurate.

2

Add sub departments

Keeps WhatsApp booking options accurate.

3

Assign doctors

Keeps WhatsApp booking options accurate.

4

Open appointment slots

Keeps WhatsApp booking options accurate.